Why Medical Offices Should Use Video Remote and Over-the-Phone Interpreting Services

In the medical field, effective communication between healthcare providers and patients is crucial to providing quality care. However, with patients from diverse linguistic backgrounds, language barriers can pose a significant challenge. To overcome these barriers, medical offices should consider using video remote and over-the-phone interpreting services. Here are the reasons why:

1. Access to Qualified Interpreters

Using video remote and over-the-phone interpreting services provides medical offices with access to a pool of qualified interpreters. These interpreters are trained to interpret medical terminology and can provide accurate translations to patients in real-time. This eliminates the risk of miscommunication, which can lead to serious medical errors.

1. Improves Patient Satisfaction

Effective communication between healthcare providers and patients is crucial to building trust and improving patient satisfaction. By using video remote and over-the-phone interpreting services, medical offices can ensure that patients are fully engaged in their care and understand their medical conditions and treatment plans. This can lead to increased patient satisfaction and better health outcomes.

1. Saves Time and Money

Traditional interpreting methods such as in-person interpreting can be time-consuming and costly. Video remote and over-the-phone interpreting services provide medical offices with an affordable and convenient way to access interpreters. With these services, medical offices can quickly connect with interpreters without the need for scheduling appointments, reducing wait times, and avoiding potential transportation costs.

1. Ensures Compliance with Regulations

In the United States, the Department of Health and Human Services requires that healthcare providers offer language assistance services to patients with limited English proficiency. Failure to comply with these regulations can result in legal and financial consequences. Using video remote and over-the-phone interpreting services ensures that medical offices comply with these regulations and provide quality care to all patients, regardless of their language.

1. Increases Efficiency

Using video remote and over-the-phone interpreting services can increase the efficiency of medical offices. With these services, healthcare providers can easily connect with interpreters, obtain accurate translations, and provide quality care to patients. This can help reduce administrative burdens and increase overall efficiency in the medical office.

In conclusion, video remote and over-the-phone interpreting services provide medical offices with a cost-effective, efficient, and convenient way to overcome language barriers and provide quality care to patients from diverse linguistic backgrounds. By using these services, medical offices can improve patient satisfaction, ensure compliance with regulations, and increase overall efficiency. We offer professional Video Remote and Over-the-Phone Interpreting services at very competitive rates. Reach out to us now to learn more!