About Frederick Interpreting Agency
A Deaf-owned interpreting and translation company founded in Frederick, MD in 2017. We provide professional ASL and spoken language services to healthcare, education, legal, government, and business clients.
Our Story
Frederick Interpreting Agency was founded in 2017 by Ethan Kramer, a Deaf entrepreneur who grew up in Frederick County and attended the Maryland School for the Deaf. After earning degrees from Gallaudet University and RIT, Ethan saw an opportunity to build an interpreting agency that truly understood the Deaf community’s needs from the inside.
What started as a small local agency has grown into a regional leader serving healthcare systems, school districts, courts, government agencies, and businesses throughout Maryland, DC, Virginia, and beyond. Today, FIA coordinates a network of over 400 qualified interpreters while maintaining the personal service and community connection that has defined us from day one.
Deaf-Owned & Operated
Being Deaf-owned isn’t just a certification for us—it’s who we are. We understand communication access from lived experience, and that perspective shapes everything we do. From how we train and support our interpreters to how we work with clients to meet their needs, our Deaf perspective makes us better at what we do. When you work with FIA, you’re working with people who genuinely understand the community we serve.
Meet Our Team
The administrative team behind Frederick Interpreting Agency.
Ethan Kramer
CEO / Owner
Allison Kramer
COO / Lead Interpreter
Kayla DeLauter
Scheduling Manager
Jackie Cino
Scheduler
Elina Rubinshteyn
Operations Specialist
Atish Dipankar
Administrative Assistant
In addition to our administrative team, FIA is supported by:
Core Staff Interpreters
Dedicated team of staff interpreters for consistent, high-quality service
400+ Freelance Interpreters
Nationwide network of qualified ASL and spoken language interpreters
Our Values
The principles that guide how we work with clients, interpreters, and community.
Quality First
We prioritize matching the right interpreter to every assignment. Quality communication access isn’t negotiable.
Reliability
When we confirm an interpreter, you can count on them being there—prepared and professional.
Community Connection
We’re part of the Deaf community, not outside observers. That connection shapes everything we do.
Continuous Improvement
We’re always looking for ways to serve clients better and support our interpreters’ growth.
Confidentiality
We handle sensitive information with the highest standards of privacy and professionalism.
Access for All
Communication access is a right. We’re committed to making it available to everyone who needs it.
Certifications
Frederick Interpreting Agency holds multiple certifications that reflect our commitment to quality and may help clients meet contracting goals.
Small Business Enterprise
Certified small business
Disadvantaged Business
DBE certified contractor
Minority Business
Minority-owned enterprise
Ready to Work Together?
Contact us to discuss your interpreting and translation needs, or request services to get started.